Frequently Asked Questions
Everything you need to know about bringing Nuvio into your home.
What is the standard shipping time for furniture and decor?
Most home decor items ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-3 weeks as we use specialized white-glove carriers to ensure your items arrive in perfect condition.
Do you offer a warranty on Nuvio furniture?
Yes, all Nuvio furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. If the product is in its original condition and packaging, you can return it for a full refund, minus a restocking fee for oversized furniture.
Are your wood products sustainably sourced?
Sustainability is at the core of Nuvio. We prioritize FSC-certified timber and eco-friendly finishes to ensure our products are safe for both your home and the environment.
Can I request fabric swatches before purchasing a sofa?
Absolutely! We offer up to five complimentary fabric swatches so you can test colors and textures in your own lighting before making a final decision.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.